Frequently Asked Questions
Everything you need to know about your Petit Clair shopping experience.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I find the right size?
Every product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Petit Clair, we prioritize quality and ethics. We use premium organic cotton and recycled fibers in over 60% of our collections to ensure style meets sustainability.
Can I modify or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
